Siloed customer data, no single view
Same person, four records, four versions of the truth
RetentionStudy resolves them into one profile that every channel reads, an all-in-one retention marketing platform for ecommerce brands with a forward-deployed marketer on the account.
The problem
You can't segment what you can't see
Without a unified profile, segmentation becomes a manual exercise: exporting lists, cross-referencing spreadsheets, and hoping nothing changed since the last pull. Real-time targeting is out of reach when the underlying data is scattered.
What we hear from brands
a multi-brand fashion group: siloed systems mean no real-time customer segments, so we rely on manual list pulls
an online jewelry retailer: manual segmentation between email and SMS, with no unified customer-journey view
a wine-accessories retailer: the lack of a CDP limits a unified view of customers and segmentation
The new way
Your data unified without a migration project
A dedicated forward-deployed marketer moves your data, rebuilds your flows, and sets up your integrations, while your current tools stay running until the switch is complete. Billing only starts once migration is done, so you are not paying before the system works.
Outcomes brands report
8.6x
campaign revenue growth once both regions shared one hub
1.8% → 6.8%
of total revenue attributed to campaigns
How it works
Two to seven weeks, depending on how complex you are
Growing brands: two to four weeks
Smaller, simpler setups move fastest because there is less to rebuild and fewer integrations to test.
Nine-figure brands: three to seven weeks
Complex, multi-brand, high-revenue operations take longer, but your forward-deployed marketer still owns 99% of the work.
You stay focused on the business
While the timeline runs, your job is limited to granting access and approving the plan. Your old stack keeps operating throughout.
The platform
Why the data model is the product
Most platforms bolt commerce concepts onto a generic contacts table. RetentionStudy starts from orders, catalog, and behavior, which is why segmentation, recommendations, and site personalization read the same customer rather than three approximations of one.
Your forward-deployed marketer
Included in the subscription, with no separate fee
The service is part of what you already pay for. There is no professional-services line, no hourly rate, and no tier where the help gets better.
Included with no additional fees
Same service regardless of account size
No hourly billing for marketing work
Replace your stack
"Each tool we replaced now works better than before"
That is how one E-commerce Director described consolidating onto RetentionStudy. Replacing a scattered stack is not about losing functionality. It is about getting the same jobs done from one unified customer profile instead of several disconnected ones.
Take the platform tour first
See the CDP, the journeys, and the modules in action before you schedule a single call.